Broadband service providers can protect against cyberbullying with Calix Revenue EDGE Suite expansion
Industry Announcements, , 5/12/2022
SAN JOSE, Calif. – Today Calix, Inc. (NYSE: CALX) announced a partnership with award-winning online safety leader, Bark Technologies. Cyberbullying is now the most common form of harassment faced by teens and tweens. Bark data shows that 85 percent of teens experienced bullying last year, and 75 percent were involved in a self-harm situation. As the latest addition to a growing ecosystem of premium service offerings in Calix Revenue EDGE Suites, Bark gives broadband service providers (BSPs) the power to help protect communities' most vulnerable members. Bark uses artificial intelligence (AI) monitoring technology to detect and alert families about cyberbullying, online predation, self-harm, suicidal ideation, violence, and more across text messages, emails, YouTube, and 30+ apps and social media platforms. Through this partnership, Calix and Bark enable even the smallest BSPs to expand their value to the communities they serve by helping families protect children at home, school, and everywhere in between.
Together, Calix and Bark—which monitored over 3.4 billion online activities last year—will further enable community-minded BSPs to protect their subscribers. Calix has a history of partnering with BSPs to keep kids safer online; since 2019 parental controls have been available through ExperienceIQ. Earlier this year, Calix announced a more than 90 percent increase in BSP adoption of ProtectIQ, a cybersecurity service that stops thousands of cyberattacks each month from threatening subscriber homes. As social media has proliferated, parents now need expanded options. Eighty-three percent of children believe social media platforms should do more to address issues they face online. With this comprehensive Calix and Bark partnership, BSPs have a set of turnkey services to help protect families, even as the average time spent online surpasses seven hours per day.
Seamlessly integrated with the Revenue EDGE, Bark gives BSPs a turnkey solution that will increase their value in communities, reduce churn, and boost subscriber satisfaction. Here's how Calix enables even the smallest BSP to easily market, deploy, manage, operate, and support this industry-leading social media monitoring offering:
Learn more about how BSPs can protect their communities' most vulnerable members with Calix parental controls and the online safety tool, Bark.
Read the full press release here.
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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