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Articles Moving on: Join us at Light Reading Broadband Phil Harvey, Editor-in-Chief, Light Reading, 10/25/2022 The Broadband World News website will remain active and its archive accessible, but our team's broadband policy and tech coverage is now found at Light Reading Broadband. AT&T's fiber sub base surpasses its 'non-fiber' base Jeff Baumgartner, Senior Editor, Light Reading, 10/21/2022 AT&T added 338,000 fiber subs in Q3 for a total of 6.93 million, nudging it past its 6.86 million 'non-fiber' subs. Meanwhile, CEO John Stankey is mum on a reported fiber JV in the works, but says he's 'open to new ideas.' Starry halts FWA buildout, lays off 500 employees Mike Dano, Editorial Director, 5G & Mobile Strategies, 10/20/2022 Fixed wireless access (FWA) provider Starry said it will lay off 500 employees in order to 'curtail our cash burn while we pursue strategic options,' according to CEO Chet Kanojia. The Divide: How Presidio collaborates with the public sector on connectivity Nicole Ferraro, Editor, Light Reading, 10/20/2022 This episode features Cyndi Barrera, sales vice president of SLED West at Presidio. We discuss a project Presidio worked on with Fort Worth, Texas, to bring Wi-Fi to all residents and other ways the company is working with municipalities to deliver connectivity. Comcast ad campaign takes aim at T-Mobile FWA Jeff Baumgartner, Senior Editor, Light Reading, 10/19/2022 Starting with a 'Vampires' ad and a dedicated web site, Comcast is poking holes in the performance and capabilities of T-Mobile's 5G home broadband service. 'T-Mobile is 10-30x slower,' Comcast proclaims. Comcast boosting downstream speeds across all markets Jeff Baumgartner, Senior Editor, Light Reading, 10/18/2022 Comcast is unleashing a wave of downstream speed increases ahead of a plan to make faster upload speeds available to customers on its 'xFi Complete' package. FiberLight CEO's vision extends beyond core connectivity Jeff Baumgartner, Senior Editor, Light Reading, 10/18/2022 Chris Rabii, a former exec with Cablevision Lightpath and Altice Business, explains how FiberLight aims to blend core connectivity more tightly with services and how the middle-mile could be its path into rural broadband funding projects. US DoD 'in communication' with SpaceX about funding Starlink in Ukraine Nicole Ferraro, Editor, Light Reading, 10/17/2022 Regarding SpaceX's requests that the US fund Starlink in Ukraine, a DoD official said they've 'identified the need for a SATCOM capability' and are exploring 'all options.' Price is main driver of broadband provider choice – report Nicole Ferraro, Editor, Light Reading, 10/14/2022 New JD Power survey demonstrates importance of cost and reliability and reveals above average customer satisfaction scores for Verizon and AT&T, but below average scores for Cox, Frontier and Spectrum. Google Fiber to launch 5-Gig and 8-Gig speed tiers in early 2023 Jeff Baumgartner, Senior Editor, Light Reading, 10/14/2022 Google Fiber will test its new, symmetrical multi-gig tiers in a set of markets next month. Its new 5-Gig will sell for $125 per month, and the 8-Gig option will go for $150 per month. The Divide: Where and why local voices are missing from FCC broadband policymaking Nicole Ferraro, Editor, Light Reading, 10/13/2022 This week: Next Century Cities' Ryan Johnston joins the show to discuss his new report on the need for local insights in federal broadband policies and how the FCC's proceedings make it hard for those voices to be heard. Starry to default on all RDOF bids – FCC Nicole Ferraro, Editor, Light Reading, 10/13/2022 In a public notice Wednesday, the FCC said that fixed wireless startup Starry had 'planned to default on all its winning bids.' Load More Articles + All Articles All Articles Perspectives: Opinion & Commentary Playlist: 'The Divide' on the Light Reading Podcast Phil Harvey, Editor-in-Chief, Light Reading, 7/5/2022 Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide. More Perspectives		Webinars ARCHIVED Wednesday, September 14, 2022 1:00 p.m. New York / 6:00 p.m. London More Complexity. Fewer Problems. How Proactive Support Boosts the Broadband Subscriber Experience When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can: Simplify management of numerous data sources with end-to-end visibility Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation More Webinars Webinar Archives Information Resources >> Is Network Security Keeping You Awake at Night? >> Does Your Fiber Plant Have What It Takes To Support 10G Services >> Customer Support Blueprint: Your Guide to Key Performance Indicators >> The Marketer and the Broadband Service Provider: Trends, Challenges, and Opportunities >> eBook: Three Steps to Plan, Fund, and Design a Solid Broadband Network >> How regional ISPS are bridging the digital divide through innovation >> IPv4 Cost Estimator >> The Customer 360 Playbook >> Heavy Reading Whitepaper: Monetizing 5G with B2B2X >> Drive Down Costs, Drive New Services Forward: Discover the Freedom of Disaggregation in Your Network All resources