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Zayo announces network expansion and 400G upgradeIndustry Announcements, , 5/10/2022
BOULDER, Colo. – Zayo announced today a series of advancements to make its independent fiber network even more powerful for customers. The growth marks Zayo's largest organic network expansion to date and encompasses best-in-class long-haul dark fiber, 400 Gbps (400G) upgrades and subsea routes across the globe. This effort represents an investment totaling nearly a quarter of a billion dollars that will continue to yield new and upgraded routes globally over the next 18 months. Massive Growth in Long-Haul Capacity Zayo is unique in its commitment to building a highly-scalable, diverse network by investing in a range of long-haul dark fiber routes to meet current and future customer needs. These new builds are entirely underground, giving customers the highest level of physical security and reliability. Zayo's key new dark fiber routes include:
Leading the Industry in 400G Zayo is one of the first providers to deliver a 400G network across the United States and Europe. So far, nearly half of Zayo's 75,000-mile backbone network is 400G enabled, and a majority is scheduled to be completed by the end of 2022. This enhanced capacity will enable customers to scale as they embrace emerging technologies such as 5G, cloud adoption, IoT, AI, edge computing, and automation. Recently, Zayo completed a successful subsea 400G trial with Equinix in the UK, helping the data center provider prepare for the growing need to move increasingly greater volumes of data faster than ever before. Zayo's key new 400G routes include:
Zayo isn't stopping at 400G. Recently, the company set a record for the world's longest known terrestrial 800G optical wavelength in a commercial network, toaling 1,044.51 km. Enhancing the Customer Experience In tandem with its growth in long-haul capacity and 400G, the company has made significant investments in a new, customer-centric model designed to make the process of working with Zayo easier than ever for customers. As part of its commitment to deliver a best-in-class customer experience, Zayo has hired more than 200 additional operations staff focused on three key areas: service delivery, service assurance and network performance. Zayo has improved its systems to drive higher first-touch resolution, and has enhanced its network management tools and processes to enable proactive event detection and prevention. Over the last year, Zayo's on-time delivery performance has increased by 20%, and Zayo has reduced average install intervals by 10%. Continued Subsea Investment Zayo continues to invest in highly-scalable transatlantic routes, giving customers a one-stop-shop for a subsea network that connects North America and Europe without a single point of failure. Zayo's previously-announced ZEUS cable, which is near completion, will be the deepest and most reliable connection between London and Amsterdam. Zayo's subsea routes provide seamless access between the U.S. and Canada to Zayo's dense European fiber network spanning eight countries with over 17,000 route miles. Read the full press release here. |
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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