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Articles US DoD 'in communication' with SpaceX about funding Starlink in Ukraine Nicole Ferraro, Editor, Light Reading, 10/17/2022 Regarding SpaceX's requests that the US fund Starlink in Ukraine, a DoD official said they've 'identified the need for a SATCOM capability' and are exploring 'all options.' SpaceX to FCC: Starlink 'not required to show' it meets RDOF speed needs yet Nicole Ferraro, Editor, Light Reading, 10/11/2022 Viasat urged the FCC to deny Starlink's effort to appeal the commission's rejection of its RDOF awards, noting a 'steep decline' in performance. But Starlink says it will meet speed needs later. Telecom services severely restricted in Iran amid protests Nicole Ferraro, Editor, Light Reading, 9/27/2022 The Iranian government is restricting Internet and mobile access in response to nationwide protests. Whether Starlink can help is unclear. FCC commissioner 'surprised' to learn of Starlink RDOF rejection Nicole Ferraro, Editor, Light Reading, 8/11/2022 The FCC denied RDOF awards for Starlink and LTD, prompting cheers from the fiber industry and jeers from a fellow FCC commissioner, who said he learned the news while 'on a work trip.' SpaceX rebuts Viasat's 'misguided campaign' against Starlink's RDOF wins Nicole Ferraro, Editor, Light Reading, 8/2/2022 SpaceX and Viasat both cited speed test data in their latest opposing arguments to the FCC on whether Starlink's Rural Digital Opportunity Fund bids should be approved. Here are seven questions dogging the FCC's broadband 'nutrition labels' Mike Dano, Editorial Director, 5G & Mobile Strategies, 6/29/2022 The FCC wants broadband providers to display easy-to-understand labels to allow consumers to comparison shop for broadband services. But creating broadband labels isn't straightforward. Hughes tries to bridge the digital divide in Mexico Jeff Baumgartner, Senior Editor, Light Reading, 6/7/2022 Hughes Network Systems is teaming with a handful of partners to bring satellite broadband connectivity to more than 7,200 sites in rural, underserved parts of Mexico. ViaSat-3 satellite service launch slips to early 2023 Jeff Baumgartner, Senior Editor, Light Reading, 6/1/2022 A delay on the first of three new high-capacity satellites poised to provide global coverage will briefly push out Viasat's plan to add critical capacity to its residential satellite broadband service. All systems go for Starlink in Philippines Ken Wieland, contributing editor, 5/30/2022 National telecoms regulator awards VAS license to Elon Musk's LEO satellite broadband company. Avanti Communications, Free in Senegal sign landmark satellite deal Matshepo Sehloho, Associate Editor, Connecting Africa , 5/26/2022 New gateway will extend satellite coverage to Senegal as well as its West African neighbors of Guinea, Sierra Leone, Guinea Bissau, Gambia and Liberia. French court says non to Starlink Anne Morris, Contributing Editor, Light Reading, 4/7/2022 Conseil d'État revokes Arcep's 2021 decision to grant frequencies to Elon Musk's Starlink. Billionaire space race heats up with Amazon satellite launch deals Nicole Ferraro, Editor, Light Reading, 4/6/2022 Amazon progressed in its effort to join the satellite broadband club with news that it has inked deals with three rocket companies for up to 83 Project Kuiper launches over five years. Load More Articles + All Articles All Articles Perspectives: Opinion & Commentary Playlist: 'The Divide' on the Light Reading Podcast Phil Harvey, Editor-in-Chief, Light Reading, 7/5/2022 Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide. More Perspectives		Webinars ARCHIVED Wednesday, September 14, 2022 1:00 p.m. New York / 6:00 p.m. London More Complexity. Fewer Problems. How Proactive Support Boosts the Broadband Subscriber Experience When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can: Simplify management of numerous data sources with end-to-end visibility Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation More Webinars Webinar Archives Information Resources >> Is Network Security Keeping You Awake at Night? >> Does Your Fiber Plant Have What It Takes To Support 10G Services >> Customer Support Blueprint: Your Guide to Key Performance Indicators >> The Marketer and the Broadband Service Provider: Trends, Challenges, and Opportunities >> eBook: Three Steps to Plan, Fund, and Design a Solid Broadband Network >> How regional ISPS are bridging the digital divide through innovation >> IPv4 Cost Estimator >> The Customer 360 Playbook >> Heavy Reading Whitepaper: Monetizing 5G with B2B2X >> Drive Down Costs, Drive New Services Forward: Discover the Freedom of Disaggregation in Your Network All resources