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Starry reaffirms commitment to providing affordable broadband accessIndustry Announcements, , 5/9/2022
BOSTON – Starry Group Holdings, Inc. (the "Company" or "Starry"), a next generation licensed fixed wireless internet service provider and technology developer, today reaffirmed its commitment to offer high-quality, affordable broadband consistent with a White House announcement highlighting commitments from 20 internet service providers to provide discounted and free broadband access to unconnected Americans through the Affordable Connectivity Program (ACP). The ACP is a broadband subsidy program established by Congress in 2021 through the Infrastructure Investment and Jobs Act to provide eligible households a subsidy of up to $30 per month (and up to $75 per month for households on qualifying Tribal lands) towards broadband access. Starry is a qualified ACP provider in all of its active markets and the ACP benefit can cover the entire cost of broadband service for eligible households while the program remains in effect. Starry’s commitment is part of its ongoing efforts to provide low-barrier, ultra-low-cost broadband access to American families through its digital equity program, Starry Connect. Starry Connect was launched in 2018, with a specific focus on lowering barriers to broadband adoption for families living in public and affordable housing, communities that have historically been underserved and under-connected. Starry Connect broadband plans begin at $15 per month and have no data caps, no long-term contracts and do not require a credit check, equipment deposit or lengthy application process. Today, Starry’s Connect program reaches more than 55,000 units of public and affordable housing in markets across California, Colorado, Massachusetts, New Jersey, New York, Ohio, Virginia and Washington, DC. Starry launched its Starry Connect program to address the growing urban digital divide by providing an ultra-low-cost broadband service option to public and affordable housing residents without requiring credit checks, long-term contracts, individual eligibility requirements (such as household participation in SNAP, WIC or Medicaid) or a lengthy application process. Starry Connect plans begin at $15 per month for 30 Mbps symmetrical speeds with all equipment, installation and 24/7 customer support included. There are no data caps for any Starry internet plan. This innovative approach to removing broadband adoption barriers earned Starry designation as a ConnectHomeUSA stakeholder through the U.S. Department of Housing and Urban Development in 2019. Starry counts the New York City Housing Authority (NYCHA), the Housing Authority of the City of Los Angeles (HACLA), Denver Housing Authority, Cambridge Housing Authority, Boston Housing Authority, Brookline Housing Authority, Innovative Housing Concepts (Englewood CO Housing Authority) and Metro West Housing Solutions (Lakewood CO Housing Authority) as public housing partners. In addition, Starry also works with nonprofit and privately-owned affordable housing owners such as Related Affordable, Spring Creek Towers, Beacon Communities, Schochet Properties, Neighborhood Developers and many others. Starry Internet is available in Boston, New York City, Los Angeles, Washington, DC, Denver and Columbus, OH, with an expansion roadmap that will cover more than 40 million households across the United States. Read the full press release here. |
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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