BBWN Bites: Speed standard 'useless, harmful,' says EFF to FCC
Also in this roundup: Broadband earnings from AT&T, TalkTalk and more (more); Orange to bring satellite broadband to France; high-speed Internet rolls out to rural Alaskans; and more expansions from Openreach.
- Broadband got mixed results in Q2 earnings this week as several providers reported earnings from a quarter marked by a pandemic. UK broadband provider TalkTalk saw a 7.5% year-on-year revenue decrease, to £358 million (US$454 million) but remains optimistic. CEO Tristia Harrison said in a statement: "As the UK's internet usage continues to soar, our role as the UK's only scale affordable provider of Fibre broadband has become even more important. Given this, we see a positive outlook to H1 and are confident in our full year plan to deliver stable to growing Headline EBITDA with strong cash conversion." Meanwhile, AT&T saw broadband subscribers fall for the fourth consecutive quarter, shedding 102,000 overall, despite gaining 225,000 customers for its all-fiber network, Fiber Net. (Read more on this from Light Reading's Alan Breznick here: AT&T sees another decline in broadband subs.) Verizon, too, lost 13,000 total broadband connections in the quarter (compared to a 2,000 subs loss a year ago), ending the period with 6.47 million total broadband connections. Meanwhile, for smaller Canadian provider Rogers Communications, in an overall bad quarter, broadband gains saved the day a bit, allowing the company to conclude June with 2.56 million broadband subscribers, representing a 90,000 increase from last year.
- Openreach continued moving forward with its efforts to make FTTP technology available to 4.5 million UK premises by the end of March 2021; and 20 million by the mid-to-late 2020s. This week, 7,000 premises in Lancashire got access to full-fiber broadband speeds up to 1 Gbit/s; as did 1,000 homes and businesses in Carmarthen, the oldest town in Wales. The Welsh government further expanded its partnership with Openreach, increasing the planned fiber build from 26,000 premises to 39,000. According to a press release, the extension will target local authority areas with less than 90% superfast broadband coverage, and it's to be funded by £30M ($38.3 million) from the Welsh Government and European Union with investment from Openreach.
- Orange announced a deal with Eutelsat Communications to purchase available capacity Eutelsat Konnect satellite, enabling the ISP to provide "very high-speed fixed broadband via satellite from January 2021." In a statement, Orange EVP Michel Jumeau said: "The period of lockdown we have just experienced has demonstrated more than ever the need for connectivity throughout France. With this agreement with Eutelsat, Orange is proud to continue to fight against the digital divide by offering very high-speed fixed broadband throughout the country." The French government "Plan France Haut / Très Haut Débit'," (or Very High Speed Plan) aims to roll out high-speed broadband of at least 30 Mbit/s to the full region by 2022.
- Over in the US, 16,000-plus rural premises in Alaska got access to high-speed connectivity courtesy of Alaska Communications. The announcement is a milestone in the company's broadband expansion program, with a goal of serving more than 32,000 rural Alaskans. In terms of speed, a press release states that Internet speeds are a minimum 10 Mbit/s download and 1 Mbit/s upload, and that the company "has sought to deliver higher speeds, up to 50 Mbit/s download, 10 Mbit/s upload, whenever possible."
- On that note, the EFF called out the FCC's definition of broadband as "useless and harmful" in a statement this week, written by senior legislative council Ernesto Falcon. While the FCC defines broadband as 25 Mbit/s download and 3 Mbit/s upload, Falcon says the needs of users have "far surpassed" those metrics. That's the useless part. But it's actively harmful because those metrics allow the FCC to claim everyone pretty much has access to the high-speed Internet they need... which is certainly not true, as evidenced by countless people across the country unable to work or learn online from home, often taking to parking lots to access Wi-Fi. FCC commissioner, Jessica Rosenworcel, wrote a dissenting letter in April responding to the FCC's claims that over 85% of Americans now have access to fixed terrestrial broadband service, based on those insufficient metrics, and saying that download speeds should be reset to 100 Mbit/s.
— Nicole Ferraro, contributing editor, Light Reading
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues?
We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
- Simplify management of numerous data sources with end-to-end visibility
- Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
- Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation