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Cox Set to Hit 99% Gig Goal in 2019Within the year, Cox Communications has gone from offering gigabit broadband to 40% of its footprint to 90% of potential subscribers in its geographic area. On Monday, Cox sent out a press release disclosing that nine of ten customers can choose gigabit broadband. This time next year, 99% of those living in the operator's footprint will be able to use that same high-speed service to celebrate the holidays by Facetiming with absent friends and family -- or use Cox Gigablast when they hide away from an overload of social niceties for a round of the latest high-speed, zero-latency-tolerating multi-player online game. It was about 12 months ago, give or take a week or two, when Cox announced 40% of its footprint could access gigabit service. The provider stated at that time: "Because the latest cable broadband technology (DOCSIS 3.1) is being deployed over Cox's existing network, the company will roll out Gigablast at a faster pace. The company is projected to make gigabit speeds available to 99% of households by the end of 2019."Apparently, Cox is on-track to meet that deadline. Related posts:
— Alison Diana, Editor, Broadband World News. Follow us on Twitter or @alisoncdiana.
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1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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