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Articles Comcast ad campaign takes aim at T-Mobile FWA Jeff Baumgartner, Senior Editor, Light Reading, 10/19/2022 Starting with a 'Vampires' ad and a dedicated web site, Comcast is poking holes in the performance and capabilities of T-Mobile's 5G home broadband service. 'T-Mobile is 10-30x slower,' Comcast proclaims. Comcast boosting downstream speeds across all markets Jeff Baumgartner, Senior Editor, Light Reading, 10/18/2022 Comcast is unleashing a wave of downstream speed increases ahead of a plan to make faster upload speeds available to customers on its 'xFi Complete' package. Analysts peg DOCSIS 4.0 network upgrade costs at $180 per home passed Jeff Baumgartner, Senior Editor, Light Reading, 10/12/2022 DOCSIS 4.0 is poised to be 'fully competitive with fiber,' and the dynamics related to D4.0 upgrades are 'more favorable than we expected, in some cases dramatically so,' Credit Suisse claims in a report. Louisiana rejects Sparklight protest of Conexon's broadband grant Nicole Ferraro, Editor, Light Reading, 10/6/2022 'Sparklight has not satisfied its burden of proof to establish that it provides reliable service to the applied-for areas,' said Veneeth Iyengar, executive director of Louisiana's broadband office. US-made products for middle mile builds 'not available' – NTIA Nicole Ferraro, Editor, Light Reading, 10/3/2022 NTIA proposed a limited waiver on 'Build America, Buy America' rules for middle mile broadband grants. Comments on the proposal are due October 3. Cable broadband: More than a speed saga Jeff Baumgartner, Senior Editor, Light Reading, 9/28/2022 Raw broadband speed is still important in the multi-gig era, but messaging from cable industry execs at SCTE Cable-Tec Expo zeroed in on network reliability and meeting elevated customer expectations. OpenVault CEO on why ACP customers are such big data users Jeff Baumgartner, Senior Editor, Light Reading, 9/26/2022 Mark Trudeau, the founder and CEO of OpenVault, said speed tier upgrades among customers on the FCC's Affordable Connectivity Program is what likely drove usage in that group higher than the average in Q2 2022. Comcast reaches 'second phase' of its DAA journey Jeff Baumgartner, Senior Editor, Light Reading, 9/21/2022 Comcast has accelerated its deployment of a distributed access architecture as it starts to set the stage to offer symmetrical, multi-gig services to tens of millions of homes by 2025, exec says. Cable industry pursues upgrades in face of its 'life or death' moment Nicole Ferraro, Editor, Light Reading, 9/20/2022 Comcast's David Watson and Liberty Global's Michael Fries discussed the industry 'talent gap,' network upgrade strategies and cable's 'existential' moment in a fireside chat at the SCTE Cable-Tec Expo this morning. Altice, Charter will deliver free broadband to NYC housing residents Nicole Ferraro, Editor, Light Reading, 9/20/2022 Through 'Big Apple Connect,' New York will subsidize Altice and Charter to deliver free service to NYCHA residents. Verizon is TBD, said the city. Sparklight 'persisting' with grant challenge to Conexon in Louisiana Nicole Ferraro, Editor, Light Reading, 9/16/2022 Despite outcry from the East Carroll community, Cable One says Sparklight will persist with challenging Conexon's $4 million grant to build broadband. Fiber upgrades 'the right thing to do' – Altice USA CEO Jeff Baumgartner, Senior Editor, Light Reading, 9/14/2022 Altice USA's plan to upgrade millions of homes to fiber in both urban and rural settings set up the company to drive down opex costs and escalate subscriber gains and broadband ARPU, Altice USA CEO Dexter Goei said. Load More Articles + All Articles All Articles Perspectives: Opinion & Commentary Playlist: 'The Divide' on the Light Reading Podcast Phil Harvey, Editor-in-Chief, Light Reading, 7/5/2022 Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide. More Perspectives		Webinars ARCHIVED Wednesday, September 14, 2022 1:00 p.m. New York / 6:00 p.m. London More Complexity. Fewer Problems. How Proactive Support Boosts the Broadband Subscriber Experience When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can: Simplify management of numerous data sources with end-to-end visibility Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation More Webinars Webinar Archives Information Resources >> Is Network Security Keeping You Awake at Night? >> Does Your Fiber Plant Have What It Takes To Support 10G Services >> Customer Support Blueprint: Your Guide to Key Performance Indicators >> The Marketer and the Broadband Service Provider: Trends, Challenges, and Opportunities >> eBook: Three Steps to Plan, Fund, and Design a Solid Broadband Network >> How regional ISPS are bridging the digital divide through innovation >> IPv4 Cost Estimator >> The Customer 360 Playbook >> Heavy Reading Whitepaper: Monetizing 5G with B2B2X >> Drive Down Costs, Drive New Services Forward: Discover the Freedom of Disaggregation in Your Network All resources