BBWF Interview: Comcast's Michael Soileau on Tackling Transformation
How can a service provider such as Canada's Rogers Communications deliver the digital experience expected in 2019? Lindsey Omelon says it's all about being customer-centric.
JP Lee, Vice President at KT's R&D Center and head of the operator's access network technology R&D group, talks about the use of AI in telecoms and how the Korean operator devised its Dr. Lauren Project.
Jay Shah, Chief Data & AI Officer at Singapore-based network operator MyRepublic, discusses the hype around AI and talks about what it can really do for businesses.
Five years ago, NOS board member Manuel Ramalho Eanes helped steer the Portuguese service provider toward a future heavily reliant on smart homes and cities. It's a decision the provider is glad it made.
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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