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Households Disconnected From Connected Homes![]() Despite an influx of Internet-connected products ranging from refrigerators and thermostats to light fixtures and televisions, only 10% of households have connected-home solutions -- and that could make it challenging for service providers to earn revenue from their broadband investments. In a recent survey of almost 10,000 online respondents in the United States, United Kingdom and Australia in the last half of 2016, the most popular connected devices were alarm systems, in use by 18%, Gartner found. In addition, 11% use home monitoring, 11% leverage health and wellness management and 9% implement connected devices for home automation or energy management, the study said. "Although households in the developed world are beginning to embrace connected home solutions, providers must push beyond early adopter use," said Amanda Sabia, principal research analyst at Gartner, in a statement. "If they are to successfully widen the appeal of the connected home, providers will need to identify what will really motivates current users to inspire additional purchases." Adoption in the US is more advanced than elsewhere, researchers found, perhaps because many connected devices originated here. Some service providers are successfully offering security services: 59% of households with a home monitoring system pay a monthly fee, Gartner found. High pricing, limited demand and a long replacement cycle hinder the move from early adopter to mainstream status, according to BI Intelligence. But the biggest hurdle is fragmentation and lack of interoperability between different vendors’ devices. For that reason, 55% of Gartner study participants stated a preference for one app to integrate connected home devices and services, and 58% ranked highly the value of certification for hardware and services. Related posts:
— Alison Diana, Editor, @UBB2020 or @alisoncdiana |
In a flurry of activity throughout the week, Donald (DJ) LaVoy, Deputy Under Secretary for Rural Development at the US Department of Agriculture, and his team spent about $145.8 million in the non-urban or suburban areas of seven states.
Calix reported revenue of $120.19 million – up 4% – in Q4 2019, putting a bounce in the step of company president and CEO Carl Russo and a shine to Calix's ongoing transition from hardware vendor to a provider of platforms enabled by cloud, APIs and subscriber experience.
Looking to curtail e-waste and improve the bottom line, BT will require customers to return routers and set-top boxes, although subscribers will not have to pay a fee when they receive regular broadband equipment.
The industry standards organization is looking to ease operator pain from residential WiFi, while it also sees initiatives in connected home and other projects bear fruit.
Deploying DOCSIS 3.1 across its entire footprint gave Rogers Communications the ability to offer speeds of up to 1 Gbit/s,
contributing to a broadband segement that generated about 60% of the Canadian operator's $3.05 billion (US) in Q4 cable earnings.
![]() ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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