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Verizon Fios Internet Picks Up Pace![]()
Despite continuing losses on the video end of the business, Verizon's Fios platform keeps chugging away on the broadband side, picking up data subscribers for the seventh straight quarter. In its latest earnings release Tuesday morning, Verizon Communications Inc. (NYSE: VZ) reported that it added 66,000 data subscribers in the first quarter, up from 35,000 in the same period a year earlier. With the increase, Verizon ended March with more than 5.9 million Fios Internet subs, up 228,000, or 4%, from a year earlier. In contrast, Verizon shed video subscribers for the fifth straight quarter, dropping 22,000 Fios video subs, a deterioration from the 13,000 video subs it lost in the first quarter of 2017. As a result, the telco closed out March with slightly under 4.6 million video customers, down 184,000, or nearly 2%, from a year ago. (See Verizon Targets OTT Video at 5G Markets.)
The Fios Internet customer gains were strong enough to offset the continuing erosion of Verizon's once-mighty DSL sub base. The telco shed another 59,000 DSL subscribers in the winter quarter, a slight improvement over the 62,000 subs it lost a year earlier. Due to the latest loss, Verizon entered April with less than 1.1 million DSL subs, down 273,000, or nearly 21%, from a year ago. All told, Verizon now has just under 7 million broadband customers, down 45,000, or 0.6%, from last April. It remains the fourth largest broadband provider in the US, trailing Comcast, Charter and AT&T. Verizon's Fios digital voice service didn't fare as well as the Internet service in the winter quarter, shedding 14,000 residential customers, a bigger drop than the 8,000 residential subs it lost a year earlier. With that decline, the provider ended March with nearly 3.9 million digital voice residential customers, a tiny bit more than a year ago. But the digital voice and video sub losses didn't keep Verizon from raking in more cash from Fios. The operator reported nearly $3 billion in overall Fios revenues for the quarter, up 2.1% from almost $2.9 billion in early 2017. — Alan Breznick, Cable/Video Practice Leader, Light Reading |
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Big US cable provider reports that 13.3% of customers who can get it now take 1-Gig service, with 46% of new high-speed data subs signing up for it in Q3. Those numbers translate to 580,000 gig customers.
Big Toronto-based cable, wireless and media company has started offering 1.5-Gig service as it deploys GPON-based fiber in 'strategic areas' and preps for DOCSIS 4.0 over its legacy HFC network.
Fourth-largest US cable operator aims to be '10-gig-ready' in the next 18 months, thanks to its aggressive FTTP upgrade strategy.
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Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores. Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
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