ADTRAN CTO Discusses How Gigabit Society Is Evolving From Vision to Reality
Sponsored Video 10/25/2019 Post a comment Ronan Kelly, ADTRAN CTO, EMEA & APAC, shares his thoughts on the regulatory and government policy, technology adoption and consumer services momentum driving the Gigabit Society. He also outlines use cases for combining 10G fiber and fiber-extension solutions, such as multi-gigabit mesh mmWave, that are helping make the Gigabit Society a reality.
What Service Providers Should Know About WiFi 6
Partner Perspectives 10/18/2019 Post a comment With WiFi 6, service providers are equipped to give subscribers high-quality support without the overhead associated with truck rolls or technician visits, writes Greg Owens, senior director of product marketing at Calix.
Necessity Is the Mother of Invention
Partner Perspectives 9/30/2019 Post a comment Mark Weller of UK wholesale broadband provider Nextgenaccess discusses strategies for addressing the UK's urgent full-fiber requirements – today, because the country, people and businesses cannot wait.
BBWF Interview: KT's JP Lee on AI in Telecoms
Broadband World Forum Perspectives 9/11/2019 Post a comment JP Lee, Vice President at KT's R&D Center and head of the operator's access network technology R&D group, talks about the use of AI in telecoms and how the Korean operator devised its Dr. Lauren Project.
BBWF Cloudstreet Highlights
Sponsored Video 11/12/2018 1 comment Network slicing promises to be a panacea, but the biggest hurdles are not technological. The grand ambition of enabling intelligent, adaptive, application-aware networks requires a wholesale operational transformation that will move the carrier from simply selling SIM cards to managing a spectrum of tailored services in an expanding ecosystem as we move to 5G. Cloudstreet founder and CEO Mika Skarp unpacks the challenges an enormous opportunities of this shift.
F-Secure's Mikko Hyppönen on IoT, 5G and Machine Learning
Sponsored Video 11/9/2018 2 comments F-Secure has been providing security for endpoints for 30 years, and using AI and machine learning algorithms, for example in the labs to automate malware detection, for the last 10 years. At BBWF18, F-Secure presented its Connected Home Security offering, an opportunity for service providers to protect their customers' smart homes by adding security to their home WiFi routers.
Plume on OpenSync
Sponsored Video 11/5/2018 1 comment Fahri Diner, CEO and Co-founder of Plume, unveiled a new open source initiative, OpenSync, at Broadband World Forum 2018. Announced together with consumer electronics giant Samsung, OpenSync is set to accelerate Learn more: www.opensync.io/
A Personal Coach to Improve Your Firm's Fitness
Partner Perspectives 10/10/2018 29 comments Given their complexity and the number of high-speed demands placed on them, operators could use a "medical checkup for the network," writes Eddy Vergauwen, who leads global services marketing activities for Nokia's Fixed Networks.
ZTE on Future Networks
Sponsored Video 10/30/2017 6 comments ZTE discusses the future of broadband networks and how we can be better prepared for the challenges they will bring.
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Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London
When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues?
We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.
Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:
- Simplify management of numerous data sources with end-to-end visibility
- Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
- Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation
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