Conversations with Intel
Content posted in September 2019
Necessity Is the Mother of Invention
Partner Perspectives  
9/30/2019   Post a comment
Mark Weller of UK wholesale broadband provider Nextgenaccess discusses strategies for addressing the UK's urgent full-fiber requirements – today, because the country, people and businesses cannot wait.
BBWF Interview: Rogers Communications' Lindsey Omelon on the Evolving Customer Digital Experience
Broadband World Forum Perspectives  
9/27/2019   Post a comment
How can a service provider such as Canada's Rogers Communications deliver the digital experience expected in 2019? Lindsey Omelon says it's all about being customer-centric.
BBWF Interview: KT's JP Lee on AI in Telecoms
Broadband World Forum Perspectives  
9/11/2019   Post a comment
JP Lee, Vice President at KT's R&D Center and head of the operator's access network technology R&D group, talks about the use of AI in telecoms and how the Korean operator devised its Dr. Lauren Project.
BBWF Interview: MyRepublic's Jay Shah Cuts Through the AI Hype
Broadband World Forum Perspectives  
9/9/2019   1 comment
Jay Shah, Chief Data & AI Officer at Singapore-based network operator MyRepublic, discusses the hype around AI and talks about what it can really do for businesses.




Latest Articles
Here's where you can find episode links for 'The Divide,' Light Reading's podcast series featuring conversations with broadband providers and policymakers working to close the digital divide.
As we have for the past two years, Light Reading will present our Cable Next-Gen Europe conference as a free digital symposium on June 21.
Charter has sparked RDOF work in all 24 states where it won bids. The cable op booked about $19 million in RDOF revenues in Q1, and expects to have about $9 million per month come in over the next ten years.
As we have for the past two years, Light Reading will stage the Cable Next-Gen Technologies & Strategies conference as a free digital event over two half-days in mid-March.
Launch of 2-Gig and 5-Gig FTTP tiers in 70-plus markets puts more pressure on cable ops to enhance their existing DOCSIS 3.1 network or accelerate their upgrade activity centered on the new DOCSIS 4.0 specs.
Webinars
ARCHIVED
Wednesday, September 14, 2022
1:00 p.m. New York / 6:00 p.m. London

When your broadband business adds new services and connected devices, do they also add complexity, slowing customer support teams as they navigate multiple data sources to uncover connectivity issues? We’ve worked with hundreds of support teams to help them implement a subscriber experience management platform that gives greater visibility into subscriber issues. They can proactively troubleshoot amid complexity—improving the subscriber experience and raising customer satisfaction ratings like Net Promoter Scores.

Join this webinar with experts from Calix and global research leader Omdia who will share exclusive research about how you can:

  • Simplify management of numerous data sources with end-to-end visibility
  • Clear 90 percent of trouble calls in 24 hours and boost NPS +71 using predictive analytics, real-time insights and customer success practices
  • Avoid common bottlenecks when upgrading to proactive support to ease disruptions to subscribers during implementation


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