Northern Lights Fiber delivers Canada's fastest residential Internet service with Calix
SAN JOSE, Calif. – Calix, Inc. (NYSE: CALX) announced today that Northern Lights Fiber, a newly created brand under fiber network builder, owner, operator, and service provider Canadian Fiber Optics (CFOC), is signing up premium managed Wi-Fi subscribers at a record pace with the end-to-end capabilities of the Revenue EDGE and Intelligent Access EDGE solutions. Specifically, excited residents across rural Alberta communities are embracing the extensive set of parental controls available via ExperienceIQ and the home network security of ProtectIQ—two value-added EDGE Suites applications delivered via Northern WiFi, the branded version of the CommandIQ mobile app. These add-on offerings are boosting average revenue per user (ARPU) projections by 25 percent in the pre-sales stage alone and before most of the fiber broadband networks are even built in these communities—satisfying pent-up demand for these popular services in previously underserved areas. Northern Lights Fiber’s new XGS-PON fiber-to-the-home (FTTH) network builds will leverage the Network Innovation Platform (AXOS) and the Intelligent Access EDGE to streamline operations—including rapid back-office integration—and deliver an Always On experience. As a result, Northern Lights Fiber will roll out service in the community of Valleyview later this summer with speeds up to 10 Gigabit, making it Canada’s fastest residential internet service.
Northern Lights Fiber was founded in 2020 as a subsidiary of CFOC to specifically serve rural and remote residential as well as small and medium-sized business customers. Following the rapid, five-month buildout of its fiber broadband network in the community of Grande Cache, Northern Lights Fiber began rolling out its three tiers of managed Wi-Fi service offerings to residents. Each tier includes the blazing-fast GigaSpire BLAST u6 Wi-Fi 6 system, which is powered by the Experience Innovation Platform to enable rapid installation and deployment that reduce both capital and operating expenses.
To further grow its value, Northern Lights Fiber is selling EDGE Suites cloud applications as add-ons for a nominal monthly fee. Alternatively, subscribers can upgrade to its Experience package, which offers both ExperienceIQ, ProtectIQ, and a GigaSpire BLAST u4 system for use as a Wi-Fi mesh extender. To date, the Experience package boasts a 40 percent take rate, and Northern Lights Fiber expects to double the number of customers who sign up for at least one other add-on service by the end of the year. The same pricing structure applies to the Alberta municipalities of Valleyview, Wembley, and several other rural communities—where construction of the Calix-powered fiber broadband networks is either underway or scheduled to begin soon and pre-sales demand for these services is driving up ARPU projections.
In addition to EDGE Suites, which some Calix customers are using to achieve up to 99 percent uptake of their premium managed Wi-Fi services, Northern Lights Fiber is also in the process of implementing Calix Support Cloud and Calix Marketing Cloud. Support Cloud will give Northern Lights Fiber full visibility of its subscribers' network experience, simplifying customer support, reducing and quickly resolving trouble tickets, and decreasing unnecessary truck rolls by up to 60 percent. Marketing Cloud provides advanced, data-driven insights that will allow Northern Lights Fiber to segment, target, and offer services that excite subscribers and drive new revenue opportunities.
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Learn how cloud-native containerized solutions can position CSP networks for long-term evolution and sustainable growth. Hear practical steps and flexible options for implementing a cloud-native PON solution in your network. Discover how to maximize operational resources and make way for enhanced applications, innovations and new use cases.
Topics to be covered include:
- How to implement cloud-native containerized PON
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